Six simple steps — all inside one WhatsApp chat.
Send a photo of your prescription, type what you need, or leave a voice note. Our AI assistant reads it in seconds.
A licensed pharmacist reviews any prescription and confirms what's available. Every item is priced by hand — never automatically.
You receive a clear, itemized price — no surprises.
Confirm with your PIN. Fast, secure, and you're done.
Drop a location pin in the chat — anywhere in Kenya — and we handle the rest: a rider in Nairobi, or the parcel network to your town. Prefer typing? Just tell us the town, or ask about collection where a pickup point is available.
We remind you when it's time to reorder, so you never run out.
For hypertension, diabetes, asthma and other recurring prescriptions, Dawa makes refills easier. Send your list once, reorder in a tap, and get a reminder before you run out.
Your BP medication runs out in 3 days. Same medicine, same partner pharmacy. Reorder now?
Whether they're in Nyeri, Meru, Embu or Chuka — share the prescription, pay once on M-Pesa, and a licensed pharmacist sends their medicine to their door. No more buying it in Nairobi and posting it yourself.
From a headache to a monthly refill — tap a category to start a chat.
Medicine is sensitive. Here's how we keep it safe from chat to doorstep.
Prescription-only medicines are reviewed by a licensed pharmacist before anything is sent.
Your medicine is dispensed by a licensed pharmacy partner, sourced through genuine supply channels.
We handle the ordering, payment, and delivery — so you only have one chat to manage.
For everyday items like pain relief, vitamins and first aid, no. For prescription-only medicines and antibiotics, a valid prescription is required — just send a photo and our pharmacist will review it.
Yes. Snap a photo of your prescription or handwritten list, type the medicine names, or send a voice note. Whatever's easiest for you works.
Ndiyo — karibu. Andika kwa Kiswahili au tuma voice note, and you'll get replies in the language you use. English works too.
You pay with M-Pesa once you've approved the quote. Confirm with your PIN and we dispatch your order.
Same-day within Nairobi for most orders, and next-day to supported towns. We'll confirm the timing for your area in the chat.
KES 200 in inner Nairobi (CBD, Westlands, Kilimani and nearby), and KES 400 to the rest of Nairobi and most other towns we serve; a few remote counties cost more. Wherever you are in Kenya, you can simply drop a location pin and we price delivery from it. The exact fee always shows in your quote before you pay.
Absolutely. Many customers order for parents and relatives upcountry. Just share the medicine list and the delivery details, and we'll take it from there.
Yes. Every order is dispensed by a licensed pharmacy partner, sourced through genuine supply channels.
A licensed pharmacist reviews every prescription — and anything our system can't match with confidence — before it's priced and dispatched, the same standard you'd get at the counter. Automatic pricing is switched off — every item is priced by hand before you are asked to pay.
Doorstep delivery is our default. If you'd rather collect, just ask in the chat and we'll let you know if there's a pickup point near you.